Below are a list of frequently asked questions. If you have a question, please don't hesitate to contact us.
Yes. Dogs keep making their messes all year long, and we continue to remove dog waste.
We work in most weather, but heavy snow, rain and severe storms will cause us to postpone our work that day. We intend to make up that work later that week. If a prolonged weather problem keeps us from working the whole week, you will not be charged for those missed days.
No. Our office is closed on major holidays including Thanksgiving, Christmas Eve, Christmas Day, 4th of July, Memorial Day, and Labor Day. Typically, services will return the following day.
Yes, in most cases we can work with your dog in the yard. We get along well with most dogs. However, there are some cases when a dog will not let our worker in to the yard. If you know that your dog is not good with strangers, then we ask that you please restrain your dog, or confine them. We don't want to take any unnecessary risks with your dog, or our workers.
Please let us know in advance the duration of the delayed service. There is no charge for delaying service. However, if a delay results in an accumulation of waste, a one-time clean-up fee may be charged.
No. We do not require a contract in order to serve you. We can start and stop service by phone or email. There is no minimum service period, but we do require advanced notice to cancel.
We have a commercial account for proper disposal of all the dog waste.
Once the worker has finished servicing your yard they will put a door hanger on your door or mailbox.
No. Contrary to belief, dog waste is NOT a good fertilizer. As a matter of fact dog waste is very high in nitrogen and salts which can burn your lawn. Dog waste also attracts flies, which transmit disease. Dog waste itself can also be a vector for transmitting certain disease, between dogs and people (Salmonella, Campylobacter, Roundworms, and Hookworms.